Background
I have had a long-time interest in computer programming. From writing toy BASIC programs on a TRS-80 to selling my first software at age 14 through now, computers have always fascinated me.
I have developed my career around understanding business opportunities and realizing them through the application of technology. I have worked through all aspects of the projects I have been involved in, from gathering requirements and planning through execution and ongoing support. Although I have often worked alone in the technical aspects of my jobs, I am no stranger to teamwork. I have worked closely with my managers and non-technical stakeholders to understand what a project requires and how it fits into the overall context of a business.
I am seeking out new opportunities because my entire department at my current emplyer, National In-Store, is being outsourced. I have been asked to continue my work with them as a contractor to effect a smooth transition of RetailStream, their premier data acquisition and reporting system, and to continue to work on special projects to help meet clients’ needs.
To continue to serve National In-Store and other clients I have started my own software development and consulting business, Suncoast Dataware. I am available for short-term projects, longer-term corp-to-corp contract work, and full-time employment.
My customers can depend on me to exhibit the same inquisitiveness and dedication to making their organization succeed. I desire to be instrumental in developing their business, not just their software.
Resume
Objective, technical skills, professional experience, and references. More detailed descriptions of the projects in my resume may be found in the section below.
Challenges Met
The following items demonstrate the challenges I have met and problems I have solved throughout my career.
Access Orlando & Sequiam Software - 1999 to 2003
- Automated Manual Packing and Mailing Process
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Challenge: Manual process of assembling instructions for thousands of contractors is slow and wasteful
Solution: Develop software that automates the process around a high-volume digital printer - RetailStream - Business Process Automation with Oracle
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Challenge: Collecting data from contractors and conveying it to clients is labor-intensive & error-prone
Solution: Centralize data acquisition, reporting, payroll, and a customer portal with Oracle and PHP
National In-Store - 2003 to 2008
- Implemented Data Warehousing and Complex Reporting
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Challenge: Customers require specialized reporting for results of auditing their stores and products
Solution: Create data warehouses with Oracle Discoverer and Jasper Reports - Developed Workflow & Approval System for Booking In-Store Demonstrations
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Challenge: Customer requires turn-key scheduling system in short amount of time
Solution: Rapidly build system using Oracle Application Express - Brought Efficiency to Sister Company's Field Operations
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Challenge: Sister company needs a more efficient way of directing and collecting data from their field staff
Solution: Use RetailStream to eliminate manual distribution & collection of faxes, spreadsheets, and email - Integrated Salesforce.com, Angel.com, and RetailStream
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Challenge: Call center agents and customers need a single authoritative set of data
Solution: Push data from telephony system and Salesforce.com to RetailStream - Developed System to Export EDI Purchase Orders from RetailStream
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Challenge: Customer needs to keep in-store displays fully stocked
Solution: Generate order forms in RetailStream and submit them daily to an EDI provider
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